Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Dave on January 01, 1970, 12:00:00 AM

Title: Change default timezone
Post by: Dave on January 01, 1970, 12:00:00 AM

How can I change the default timezone? I import records into OCS using standard OCM import, and if not specified, the timezone defaults to PST.

Title: Change default timezone
Post by: Pascal on January 01, 1970, 12:00:00 AM

You have to change the default value of the Time Zone field in CME. 122 is for ECT for example. I don't know if you can specify directly the three letters of the TZ.

Title: Change default timezone
Post by: Dave on January 01, 1970, 12:00:00 AM

Thanks. Yes it's the dbid it wants. I didn't look here I thought it was more global than just a field.