Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genesysnoob on October 09, 2019, 06:45:17 PM

Title: SpeechMiner wild card search
Post by: genesysnoob on October 09, 2019, 06:45:17 PM

Doesn't work.
As suggested by genesy i updated muxer.cfg file
call_recording_query_string =callerPhoneNumber and it still doesn't work

I did searches using  *Number, *number*

Title: Re: SpeechMiner wild card search
Post by: Kubig on October 10, 2019, 10:52:06 AM

What is the issue or what do you want to achieve? Mixer has nothing to do with searching itself.

Title: Re: SpeechMiner wild card search
Post by: genesysnoob on October 10, 2019, 06:41:22 PM

[quote author=Kubig link=topic=11456.msg52206#msg52206 date=1570704726]
What is the issue or what do you want to achieve? Mixer has nothing to do with searching itself.
[/quote]

In speech miner under the metadata section, if we select ani, can we do wild card search?

example  say my phone number is 9991234567

under the metadata section name-drop down i will select "ani" and enter the value as 999* or *999, will speech miner show calls starting with number 999?

thanks in advance