Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: eugene on November 21, 2019, 07:15:53 AM
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Hello, does anyone have a working example of a GIA application that would illustrate the following:
1) Using interceptor block to all a defined iHub process.
2) the iHub process essentially submits a callback via GMS API
3) passing the callback number as a parameter in the interceptor block
The documentation from Genesys is terrible for GIA so I'm hoping someone's done some hacking of this before.
eugene