Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Lekie_ok on November 21, 2019, 09:10:33 AM

Title: composer to check anyone in Agent group login?
Post by: Lekie_ok on November 21, 2019, 09:10:33 AM

Do you have composer example to check any agent in Agent group is login?

Thank you,
Lekie

Title: Re: composer to check anyone in Agent group login?
Post by: René on November 21, 2019, 11:13:39 AM

Hi Lekie,

Easiest way would be using _genesys.statistic.sData function with 'StatAgentsTotal' statistic.

R.

Title: Re: composer to check anyone in Agent group login?
Post by: Lekie_ok on November 22, 2019, 02:15:45 AM

Thank you for your information.

One more question can I get the current stat name If there are stat_a and stat_b for primary and backup?


Lekie