Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kamalnba on January 22, 2020, 07:24:50 PM

Title: URS Web HTTP 400 Bad Request
Post by: kamalnba on January 22, 2020, 07:24:50 PM

Hi all,

I am trying to display stat using URS Web interface. When I run lvq, it is giving me output in JSON format for specific queue.

When I am trying below to pull specific stats for Queue Group, I am getting Error 400 Bad request, Any suggestions please.

http://URShost:8088/urs/stat/sdata?stat=StatExpectedWaitingTime&tenant=Resources&targets=QGNAME@StatServer_CCP.GQ

I have configured 8088 for URS web access and lvq works with 8088.

Thanks

Title: Re: URS Web HTTP 400 Bad Request
Post by: cavagnaro on January 22, 2020, 08:15:55 PM

Check URS HTTP logs

Title: Re: URS Web HTTP 400 Bad Request
Post by: kamalnba on January 22, 2020, 09:05:22 PM

Thank you for your prompt response. I managed to fix the issue, I was using the wrong Stat server.

Title: Re: URS Web HTTP 400 Bad Request
Post by: cavagnaro on January 22, 2020, 09:08:52 PM

8)  Nice