Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on January 22, 2020, 08:49:55 PM

Title: GA rej file location
Post by: cavagnaro on January 22, 2020, 08:49:55 PM

Hi guys
Wondering, when GA import fails for a calling list, it warns to check the REJ file...as did OCM but...where the heck is the file located?

Title: Re: GA rej file location
Post by: cavagnaro on January 22, 2020, 09:22:19 PM

Well after digging a little bit more it is in the resources/metadata folder of GA install folder.
So nicely documented and hidden

Title: Re: GA rej file location
Post by: genesysguru on January 23, 2020, 02:52:21 PM

You love it really Cav as we all do. Nothing better than a rummage in the bowels of Genesys!

Craig

Title: Re: GA rej file location
Post by: Janis on January 23, 2020, 07:24:35 PM

I’m sorry, may I ask to explain the meaning of “a rummage in the bowels”?

Title: Re: GA rej file location
Post by: cavagnaro on January 25, 2020, 05:27:23 PM

hehe he means like doing a deep search, like going into the guts, messing with the flesh
And yes, I like to learn more by digging as I find other resources in the way  ;D

Title: Re: GA rej file location
Post by: Janis on January 25, 2020, 09:08:40 PM

OK, I see. True words. Only problem is lack of time which is required to go really deep.

Title: Re: GA rej file location
Post by: cavagnaro on January 26, 2020, 04:28:57 PM

Well.. Sometimes there is no other option

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