Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: marmota on April 22, 2020, 08:06:40 PM

Title: WDE iframe
Post by: marmota on April 22, 2020, 08:06:40 PM

Hi guys!

Can you please recommend if I can put a custom iFrame to WDE whitout going to C# development?

Like at WWE - it's a questrion of adding new Option with a custom tab and adding it to interaction-workspace.interaction.web-content list.

Title: Re: WDE iframe
Post by: cavagnaro on April 22, 2020, 08:21:01 PM

No, WDE doesn't has an embedded Browser as WWE does

Title: Re: WDE iframe
Post by: René on April 22, 2020, 08:22:02 PM

Hi,

No, such functionality is not supported by WDE out-of-box.

However, it is possible to buy WDE plugin that supports such functionality ;)

R.

Title: Re: WDE iframe
Post by: marmota on April 22, 2020, 08:25:30 PM

[quote author=René link=topic=11590.msg52817#msg52817 date=1587586922]
Hi,

No, such functionality is not supported by WDE out-of-box.

However, it is possible to buy WDE plugin that supports such functionality ;)

R.
[/quote]

Could you please advise what kind of plugin? I found only co-browse plugin that is close enough but I'm not sure it's what you are speaking about...

Title: Re: WDE iframe
Post by: cavagnaro on April 25, 2020, 06:57:49 PM

[quote author=René link=topic=11590.msg52817#msg52817 date=1587586922]
Hi,

No, such functionality is not supported by WDE out-of-box.

However, it is possible to buy WDE plugin that supports such functionality ;)

R.
[/quote]


Buy where Rene? App Foundry?