Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Chan on January 01, 1970, 12:00:00 AM

Title: WFM Report
Post by: Chan on January 01, 1970, 12:00:00 AM

Pl advice database views and tables details for generating agents WFM Scheduled time,login time report from CCA and WFM databases.

Title: WFM Report
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

Reporting on Login/Logout times? Try this thread from the forum, or search on "login":

http://www.starsystems.co.jp/GenesysForum/forum/reply.asp?message=1141&replyid=11565&level=4&all=