Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: AirForces2050 on July 26, 2020, 01:29:48 PM

Title: GA Start/Stop App User Permission
Post by: AirForces2050 on July 26, 2020, 01:29:48 PM

Hi, I have created a new access group and gave permissions for some applications as read only (no execute, no create , no change) and assigned a user to this access group.
The issue is the user is able to start and stop the applications from Genesys Administrator while he can't from GAX. Any Idea how to fix this?

Title: Re: GA Start/Stop App User Permission
Post by: cavagnaro on July 26, 2020, 04:24:31 PM

What error you get? Or message?

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Title: Re: GA Start/Stop App User Permission
Post by: AirForces2050 on July 27, 2020, 07:38:44 AM

[quote author=cavagnaro link=topic=11658.msg53052#msg53052 date=1595780671]
What error you get? Or message?

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[/quote]

Hi cavagnaro, There is no error message. The user is supposed to not have permissions to start/stop the application but he still can do it from Genesys Administrator.