Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gaia on November 18, 2020, 08:50:56 AM

Title: Default audio MCP
Post by: Gaia on November 18, 2020, 08:50:56 AM

Hi everyone,

I am using composer bloc HTTP Rest , when the response is 404 (error.badfetch.https.404) MCP is playing default audio
"D:\GCTI\MAT_M_MCP_02\audio/alaw\default_audio/background_audio.vox'

Anyone know how to deactivate this option ?

Br,

Title: Re: Default audio MCP
Post by: cavagnaro on November 18, 2020, 02:10:04 PM

That audio is executed when there is a delay in your request, a toc toc.
You can just delete the audio file or put another.


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