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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ricardo.sosa on December 18, 2020, 08:52:16 AM

Title: Composer Record timeout property variable
Post by: ricardo.sosa on December 18, 2020, 08:52:16 AM

Hello,

In a node Record in Composer, is there a way to set a variable timeout?

Same for "Final Silence", "Max Duration", "Min Duration"... I guess it would work the same way, if it is possible.

Thank you.

Title: Re: Composer Record timeout property variable
Post by: ricardo.sosa on December 22, 2020, 11:50:48 AM

Replying to myself to add new possibilities:

What about vxml? Is there a way to set timeout to a record from a variable?

Thank you again.

Title: Re: Composer Record timeout property variable
Post by: ricardo.sosa on January 13, 2021, 08:43:49 AM

My solution:
- I have created a subflow with a record node (and a couple assign to pass back the result of the record in case of exceptions).
- Passed in and out the parameters that I need.
- Generated vxml.
- Copy this file to a jsp file.
- Received the param for timeout (and rest of times)
- Substitute actual values in record attributes for the params received.
- Main.vxml is calling this new jsp file as a subdialog.

I hope that this helps.  :)

Title: Re: Composer Record timeout property variable
Post by: cavagnaro on January 13, 2021, 03:02:27 PM

Thanks for sharing your solution  8) ;D