Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genesysnoob on January 22, 2021, 09:40:13 PM

Title: Access to GAX
Post by: genesysnoob on January 22, 2021, 09:40:13 PM

How do we provide access to GAX to Supervisors.

They should be able to login and adjust the routing parameters ..., they shouldn't have permission to stop/start or change config on any app


i created a new role and new access group, what permission should i give so that i can accomplish the above.

Also i tried to give permission directly on the app through security tab..it didn't work

Title: Re: Access to GAX
Post by: siralos on January 31, 2021, 02:11:40 PM

If you are using GAX to configure roles, in the tab "Assigned Privileges" there is a section CfgGenesysAdministratorServer/OPM which stands for Operational Parameters. In the GAX-current-user-book documentation, read chapter "Operational Parameter Management"

Title: Re: Access to GAX
Post by: genesysnoob on February 17, 2021, 11:38:53 PM

[quote author=siralos link=topic=11947.msg53733#msg53733 date=1612102300]
If you are using GAX to configure roles, in the tab "Assigned Privileges" there is a section CfgGenesysAdministratorServer/OPM which stands for Operational Parameters. In the GAX-current-user-book documentation, read chapter "Operational Parameter Management"
[/quote]

thank you
Quick question: i was able to figure out the way to get access to gax, now i am trying to find way to provide access to wav files for messages through transactionlists