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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: beroghost on March 16, 2021, 03:43:30 PM

Title: Reading data from View of CCpules
Post by: beroghost on March 16, 2021, 03:43:30 PM

Hi All,
            After wishing good day, i am trying get data from view of ccpules to analysis and send to venders , actually i am doing it manual by copy and paste to excel  , how doing it by VBA excel , i just need tips how get tags name of views and how let excel know the window
i did a lot of project to get data from web page then put it into excel and analysis it automatics

Title: Re: Reading data from View of CCpules
Post by: cavagnaro on March 16, 2021, 10:46:24 PM

just curious...why not get data from historical DB?

Title: Re: Reading data from View of CCpules
Post by: catanirex on March 17, 2021, 07:15:14 AM

In CCP you also have the alternative "Save to HTML". Do that and then open the file in Excel!

Title: Re: Reading data from View of CCpules
Post by: beroghost on March 17, 2021, 08:17:01 AM

Hi
Thanks for your reply
[quote author=catanirex link=topic=11971.msg53810#msg53810 date=1615965314]
In CCP you also have the alternative "Save to HTML". Do that and then open the file in Excel!
[/quote]
don't have access to save the view because it is citrix server that's the reply IT by the way

[quote author=cavagnaro link=topic=11971.msg53809#msg53809 date=1615934784]
just curious...why not get data from historical DB?
[/quote]
dont have access to DB and i need do it automatics every 1 hour