Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kalakshmanakumar on April 26, 2021, 02:20:09 PM

Title: How to get the DN status in IRD Routing strategy
Post by: kalakshmanakumar on April 26, 2021, 02:20:09 PM

Hello,

Can you some one tell me, How to get the DN status in IRD Routing strategy.

exm: Registered or Unregister

Regards,
LK

Title: Re: How to get the DN status in IRD Routing strategy
Post by: cavagnaro on April 26, 2021, 02:47:01 PM

Agent DN? Then via Statistics (UData)
You can create as you do on CCPulse via StatServer