Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: skathirmca_1 on June 03, 2021, 06:01:02 PM

Title: GVP with Google CCAI Reports (Genesys Engage on-premise )
Post by: skathirmca_1 on June 03, 2021, 06:01:02 PM

Team,

Could you please confirm that any standard reports are available from Genesys through CX Insights/GI2 with GVP integration with Google CCAI.

Regards,
Kathir.S