Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Adam on January 01, 1970, 12:00:00 AM

Title: Outbound 6.5 with Framework 5.1
Post by: Adam on January 01, 1970, 12:00:00 AM

Hi,
Customer is unable to migrate to 6.5 but would like to implement a new Outbound solution. Obviously prefering the functionallity in Outbound 6.5.

Has anyone out there managed to get Outbound 6.5 to work happily with Framework 5.1?

Title: Outbound 6.5 with Framework 5.1
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

The bad news Outbound 6.5 is totally different to 5.1. New set up, new features and new installations. I haven't tried it but I cannot see how this is backwards compatible with 5.1 CME.

Correct me if I'm wrong ladies and gents but this is "no go"?

Title: Outbound 6.5 with Framework 5.1
Post by: Adam on January 01, 1970, 12:00:00 AM

Thanks for the reply. I had this feeling. I know you can put 5.1 into a 6.5 framework.