Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: oceanblue on July 29, 2021, 05:44:47 PM
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To All Genesys Gurus out there :
I need some ideas on associating newly created DNs, i.e., VQ with the existing config objects.
We are creating a new SIP Switch and will be imporing all different types of DNs/Trunks from the existing switches. We are thinking of utilizing Spotlight Report Manager, or GA Bulk upload capability, or the CIW to import objects into the new switch. However, the challenge would be to associate these imported objects (under the new switch) with the existing config objects, such as, DN Groups, VAG etc. Adding thousands of DNs manually into different DN Groups and as origination DN's under different VAGs would be a daunting task. I have looked in to the GA DN Export CSV file and the Association column is always empty.
What would be the most efficient way of importing the DNs and configuring their associations automatically?
Your input will be highly appreciated.
Thanks
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I saw a presentation of a tool called Eemaan that seems to do it in a nice way: https://eemaan.com/
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There is also https://onecg.cc/ which is quite good for these tasks.