Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Tony Tillyer on January 01, 1970, 12:00:00 AM

Title: How to... Create a "Day Previous" Brio Query
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

With Vic's permission!

For those of you who are interested, I have pieced together a process for creating a Brio Query, based on a function which calls yesterday's stats.

This is useful when producing a Brio Query in the Job List, based on a static Query which always produces statistical data for the day previous.

The process is outlined in the link below:

http://finance.groups.yahoo.com/group/GenesysCTI/message/4

Please feel free to join this Yahoo! Group if you have anything similar to share/contribute!

Title: How to... Create a
Post by: Zygis on January 01, 1970, 12:00:00 AM

On demand have to be?

Title: How to... Create a
Post by: Clio on January 01, 1970, 12:00:00 AM

What do you mean?

Title: How to... Create a
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

I *think* this question may be referring to either "On Demand" or "Broadcast" Brio Servers and the answer is that a Brio Broadcast Server is required to run automated reports on a Job List.

Hope this helps?

Tony

Title: How to... Create a
Post by: Vic on January 01, 1970, 12:00:00 AM

Yes, you will need Brio Broadcast Server to run batch reports.
Do you have problems with settings?