Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mohitgo on August 27, 2021, 11:14:07 AM
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Dear Team,
Is there a way to show campaign name as part of the Agent KPI statistics.
Business is looking for Realtime monitoring of agent login details with campaign name like we use to have in CCpulse+
Any help will be appreciated.
Regards,
Mohit