Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Stefano Tassinari on October 18, 2021, 02:13:34 PM

Title: ExtendedCurrentStatus
Post by: Stefano Tassinari on October 18, 2021, 02:13:34 PM

Hello,

in the documentation it is written:

Starting with release 9.0.0, new Status display format is available for statistic with Statistic Type =
ExtendedCurrentStatus. The Status display format allows to select the current agent status properties that you.

I have tried every way but this "Advanced Display Options Editor" never appears...any ideas?

Thanks

Title: Re: ExtendedCurrentStatus
Post by: cavagnaro on October 19, 2021, 05:41:41 PM

There was another post a few ago about this, please search it