Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kalakshmanakumar on November 15, 2021, 07:29:31 AM

Title: Genesys Configuration Manager is not login to configuration server on windows se
Post by: kalakshmanakumar on November 15, 2021, 07:29:31 AM

Hello,

Configuration Manager is not supported windows server 2019, i read some article in that they have mentioned  added windows server 2019 into ip_description.xml under Platforms tag  <Computer Type="Intel 32 bit"> and <Computer Type="Intel EM64T"> then installation is gone through. Post installation trying to login CME it is not working (Data Communication Manager - Error Message red X mark and SUCCESS" screenshot attached below.

[img]https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/910b36f452794aac8b7d86a94662ac52.png[/img]

Genesys Administrator also not working on windows server 2019.

How i can make it work, please advice

Title: Re: Genesys Configuration Manager is not login to configuration server on windows se
Post by: cavagnaro on November 15, 2021, 02:55:46 PM

CME is already faced out.
You need to use GA/GAX or use CME just on your PC.