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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on August 12, 2022, 12:39:14 PM

Title: Is there a way to bulk import or create Audio Resources in GAX?
Post by: PFCCWA on August 12, 2022, 12:39:14 PM

Hello,

We have set up Audio Resources in GAX v9.0 and use it for both announcements and music.
At the moment i am creating the message and importing the wav file as and when it is needed.

Is it possible to create the messages in bulk? we are looking to essentially reserve a range for different purposes so was thinking of creating 100 dummy messages then import wav file after or when it is needed.

Currently it is a manual process of creating one message at a time so wondered if there was a quicker option.
thanks,

Title: Re: Is there a way to bulk import or create Audio Resources in GAX?
Post by: genesysguru on August 20, 2022, 02:00:20 PM

Try doing some Postman scripting based on the ARM APIs e.g.

{{GAXUrl}}/api/arm/audioresources
{{GAXUrl}}/api/arm/deployment/deploy

Title: Re: Is there a way to bulk import or create Audio Resources in GAX?
Post by: newsG on November 21, 2022, 07:15:42 AM

Hi,

Do you have any example or document related to this API?

Thanks!