Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on September 10, 2022, 07:17:27 PM

Title: how to undo in Architect?
Post by: kevinwang on September 10, 2022, 07:17:27 PM

Hi, guys,

when we use Architect to develop IVR in Genesys cloud, how to undo? there is no button, or shortcut, I search it in the resource center, there is no any related return.

thx.


Kevin

Title: Re: how to undo in Architect?
Post by: hsujdik on September 10, 2022, 10:20:41 PM

As far as I know, there is no undo button, for whatever reason. A good thing to do would be constantly save and "Check in" your strategies when significant changes are done (so you can save a copy of its current state and revert back to that version if you need)

Title: Re: how to undo in Architect?
Post by: kevinwang on September 11, 2022, 04:41:50 AM

that's very inconvenient, but thanks, anyway.