Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cmpark on September 22, 2022, 05:54:09 AM

Title: Is Hunt pickup possible on SIP server?
Post by: cmpark on September 22, 2022, 05:54:09 AM

According to the sipserver deployment guide document, the user must enter *<pickup code><DN where a call is ringing>.

However, the user does not know the number of the ringing DN number.

Is Call Pickup possible for Hunt Group?

or any idea? with urs script or macro?