Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: chosenek on November 09, 2022, 08:12:58 AM
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We cant find a way how to use secured (TLS-enabled) port already during logging.
I found few referencies in Genesys documentation, from which it looks like it might be possible, but it does not describe exactly which scenario it is and how to do the configuration properly.
So our current impression is that WDE has to do the initial login to a non-secured port.
Can someone confirm this?
Following is the only configuration that gives me impressioon it should be possible as the cluster.nodes. could also be configured in the InteractionWorkspace.config file
From Genesys docu - https://docs.genesys.com/Documentation/IW/latest/Dep/LoadBalancingClusters
"To enable TLS, if available, specify autodetect Configuration Server Proxy ports in the definition of the cluster nodes through options cluster.nodes.*."