Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: wajihz on December 20, 2022, 08:09:39 AM

Title: Restrict from modifying completed evaluation sessions
Post by: wajihz on December 20, 2022, 08:09:39 AM

Is there a permission we can disbale or any other way so that QM evaluators can not modify completed evaluation sessions. Looked in docuemnts and in GAX but couldn't find anything.


Thanks,