Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gef Buneri on February 15, 2023, 12:36:51 PM

Title: Force trunk and CPN in a TRoute using SipServer 8.1
Post by: Gef Buneri on February 15, 2023, 12:36:51 PM

Hello everyone, hope everything's fine around there. Currently our outgoing calls pass through 2 sip trunks configured with a set CPN that overrides the ANI when routing calls to external parties; there's a way to force a troute to use a specific trunk as a parameter without changing the dialplan? and how to configure the trunk to pass the ANI as the CPN?


Best regards,

Gef.

Title: Re: Force trunk and CPN in a TRoute using SipServer 8.1
Post by: hsujdik on February 15, 2023, 01:19:54 PM

you could use geo-location (see chapter 5 of SIP Server deployment guide, item "Working with Multiple Devices")

Before setting the TRoute, set the AttributeExtensions (UpdateExtensions function of IRD) of geo-location. If using GVP, be sure to set reject-on-geo-location-nomatch on Resource Manager as false.

Title: Re: Force trunk and CPN in a TRoute using SipServer 8.1
Post by: Gef Buneri on February 15, 2023, 02:22:38 PM

Thank you HSU, no GVP here; I'll check that chapter.

Title: Re: Force trunk and CPN in a TRoute using SipServer 8.1
Post by: Kubig on February 19, 2023, 12:26:49 AM

geo-location could be configured on Trunk object as well. CPN should be also configurable via extension data - try to check current SIP doc to get required set of the options