Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: AndreK on July 06, 2023, 11:40:11 PM

Title: SIP server codec
Post by: AndreK on July 06, 2023, 11:40:11 PM

Is there any way I can get the caller CODEC or SIP information in a IRD strategy?

I would like to get the callers CODEC, if PCMA or PCMU so that the caller can be routed to the correct treatment solution.

Thank you

Title: Re: SIP server codec
Post by: cavagnaro on July 07, 2023, 09:35:30 AM

Eu not just configure all MCPs to support all codecs?

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