Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: berserkzas on October 02, 2023, 05:14:48 PM

Title: Line OA connect WDE
Post by: berserkzas on October 02, 2023, 05:14:48 PM

Line OA connects on WDE and encounters a problem that there are 2 agents receiving the same customer session in the same chat.
Can check config/detail from?