Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on October 27, 2023, 01:25:30 PM

Title: Can we write a single trace level log message to logDB?
Post by: PFCCWA on October 27, 2023, 01:25:30 PM

hello
is it possible to define a sipserver option that writes specific log message to the log database?
currently we have standard=network, and see these messages in the log DB as expected.
We want to do the same with a trace message but not all of these if it can be avoided.
if we cant then i was going to update section=log, option=trace, value=network. Presumably this will write all the trace messages into the log DB but also add network load and DB strorage which we want to prevent.

thanks

Title: Re: Can we write a single trace level log message to logDB?
Post by: hsujdik on October 27, 2023, 02:34:01 PM

take a look on log-extended section on Framework configuration options manual:
https://docs.genesys.com/Documentation/FR/Current/CORM/CommLogOpts#scrollNav-7

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