Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: berserkzas on November 01, 2023, 09:52:02 AM

Title: Can't conference call on wde
Post by: berserkzas on November 01, 2023, 09:52:02 AM

Can't conference call on wde

error : switch cannot complete conference - media error (173) - voice

Where do I need to go to collect logs or check them?

Title: Re: Can't conference call on wde
Post by: Kubig on November 01, 2023, 11:29:35 AM

Check TServer logs to find root-cause of the issue.