Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ben on January 01, 1970, 12:00:00 AM

Title: GCNWeb
Post by: Ben on January 01, 1970, 12:00:00 AM

hello

after update from gcnweb 6.5.400.07 to 6.5.400.21 my problem is to connect with the gcnweb.

2 senarions:

1: i connect with the url: http://server/gcn/logon.jsp
the logonpage come up it's not possible to connect

2: i connect with the url: http://server:8080/gcn/logon.jsp
it' works fine

what is the reson?

Title: GCNWeb
Post by: Short on January 01, 1970, 12:00:00 AM

Have you deleted old files & cookies in the client browser cache?

Title: GCNWeb
Post by: Ben on January 01, 1970, 12:00:00 AM

yes all