Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ben on January 01, 1970, 12:00:00 AM
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hello again
it's possible to see the callerinformation before the call connect to my gcnweb.
in gcnthick it's ok, a call arrive the agent and are display to the gcnthick before connect.