Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on June 04, 2024, 05:41:05 AM

Title: Interaction Queue Views execution order
Post by: cavagnaro on June 04, 2024, 05:41:05 AM

Hi guys,
Always have wondered which is the criteria for the views to be executed? It seems to be kinda randomic and therefore can't determine which view will run first so I can create some "where (conditions)" to catch before others...Or am I missing some configuration option maybe?


Thanks

Title: Re: Interaction Queue Views execution order
Post by: Kubig on June 04, 2024, 12:15:41 PM

Hi Cav, afaik IXN checks the views in alphabetical order

Title: Re: Interaction Queue Views execution order
Post by: cavagnaro on June 08, 2024, 07:14:27 PM

Nice! Thanks! That will work!
Will test


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