Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vivek on January 01, 1970, 12:00:00 AM

Title: External Email Transfer
Post by: Vivek on January 01, 1970, 12:00:00 AM

Does anyone know/have any idea to transfer external agent's reply back to external agent again? Looks like Genesys doesn't support this function currently?? pls advice. thanks Vivek.