Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Akiko on January 01, 1970, 12:00:00 AM

Title: TLib question
Post by: Akiko on January 01, 1970, 12:00:00 AM

In he past few months, I have been using TLib to develop various applications for my company. I have noticed that sometimes TLib fails to detect an event sent from TServer. Does anyone know of how to fix it?

Thank you!
Akiko

Title: TLib question
Post by: Dave on January 01, 1970, 12:00:00 AM

The most common reason I saw for this happening would be network congestion. I would miss events, or see unacceptable delays, until I upgraded the machines in question to 100mbps network cards. All of a sudden everything was fine. This does, of course, require a 100mbps network to go with those network cards...

Title: TLib question
Post by: Akiko on January 01, 1970, 12:00:00 AM

But wouldn't TCP/IP protocol guarantee that all the event get to the TServer?