Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jim on January 01, 1970, 12:00:00 AM

Title: Peri 5.4
Post by: Jim on January 01, 1970, 12:00:00 AM

Anyone running Peri V5.4 with Genesys? We are currently on 5.3 and we are adding an additional Peri box and it's loaded with 5.4.
I don't see a problem yet but just wondering.

Title: Peri 5.4
Post by: Jessica on January 01, 1970, 12:00:00 AM

What is Peri? :)

Title: Periphonics 5.4
Post by: Jim on January 01, 1970, 12:00:00 AM

Periphonics IVR

Title: Peri 5.4 Update
Post by: Jim on January 01, 1970, 12:00:00 AM

Peri 5.4 will work fine with the most recent Genesys Drivers!! (51504) Though system calls will have to be modified in the Peri program if you have an earlier version.
If your using the drivers from Peri, just don't know.

Title: Peri 5.4 Update
Post by: Kent on January 01, 1970, 12:00:00 AM

Hi, Jim:
We are using Periphonics IVR with Genesys drivers and it seems to be running just fine. I would stick with these drivers, since whatever comes from Peri is not really that good. We were thinking about using the whole package, but, after few test runs, decided to drop Peri drivers, because it required modifying some of the system calls.

Kent
I am therefore I think.