Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jeff on January 01, 1970, 12:00:00 AM
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Hi,
I have a basic question about TExtension and TConnection.
I have a simple Softphone block and I am trying to get TExtension1_EventAgentReady fired when TServer issue EventAgentReady. But guess what! I cannot get it to work!
I was tracing events using Sample ActiveX softphone and when registered on the same DN as my softphone, it does receive EventAgentReady, but it does so under TConnection1.
What is going on?
Can someone please tell me why would TExtension receive agent login and registered but not AgentReady?