Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vik on January 01, 1970, 12:00:00 AM

Title: Newest Genesys Softphone
Post by: Vik on January 01, 1970, 12:00:00 AM

Is the Genesys Contact Navigator (GCN) still the latest version of the softphone?

Title: Newest Genesys Softphone
Post by: Dave on January 01, 1970, 12:00:00 AM

No. In 7.x, it is the Genesys Agent Desktop and Genesys Supervisor Desktop.

Title: Newest Genesys Softphone
Post by: Vik on January 01, 1970, 12:00:00 AM

Thanks Dave. I knew that GCN didn't sound right!