Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM
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Hi, guys,
I noticed something really interesting:
when I have a call in queue and I issue the following command I get the right number of calls in queue:
SData[Cat[sVQ,Cat[Cat['@',sStatServer],'.Q']], 'StatCallsInQueue']
But if I call the following function from IRD, I get 0!!!
CallsWaiting [Cat[sVQ,Cat[Cat['@',sStatServer],'.Q']]]
Why? Why? Why?!!! there is no error in URS log or anything!!!
I am using URS 6.5.107
Confused,
Vic