Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM

Title: call info
Post by: Vic on January 01, 1970, 12:00:00 AM
Hi, I was wondering if there is a way to:

1. get the list of all connids that are currently in a virtual queue
2. get the time it was waiting

I think it can be done with strategy, right?

Thanks!
Vic