Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM

Title: RGA question
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi,

I have a major problem with RGAgenerated reports.
I have a DN Group report and I need day, weekly, monthly, yearly version it means I have to recreate the layout from scrtatch each time!!!

What can be done to avoid that?

Title: RGA question
Post by: Rebecca Smith on January 01, 1970, 12:00:00 AM

Unfortunately, this is the only way you create a report layout.