Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Jeffrey on January 01, 1970, 12:00:00 AM

Title: announcement port limitation
Post by: Jeffrey on January 01, 1970, 12:00:00 AM

Avaya PBX announcement port's maximum capacity is thirty simultaneous connections.

In my vector, I have music for 30 seconds, followed by an announcement and then loop. Does it mean that when I have 90 calls simultaneously entering my vdn I will get 60 calls "ringing" while waiting for announcement port to open up? Is there a way to alleviate this problem without an upgrade?

Title: announcement port limitation
Post by: Ian DS on January 01, 1970, 12:00:00 AM

music isnt provided through the announcement board only actual voice announcements.

Title: Overview
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