Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JeanMarc on January 01, 1970, 12:00:00 AM

Title: CC Analyzer/Call Concentrator course and setup
Post by: JeanMarc on January 01, 1970, 12:00:00 AM

Hi I am trying to take some courses from genesys to set up cc analyzer/call concentrator at work. Has anyone taken any courses or recommend any courses? i'm thinking hrs, imi and ccd. Any sugggestions? Thanks.

Title: CC Analyzer/Call Concentrator course and setup
Post by: vv on January 01, 1970, 12:00:00 AM

man experience is the best one... find a job and play by ur self.

Title: CC Analyzer/Call Concentrator course and setup
Post by: ecki on January 01, 1970, 12:00:00 AM

Very inteligent comment...