Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mike on January 01, 1970, 12:00:00 AM

Title: Resources
Post by: Mike on January 01, 1970, 12:00:00 AM

Great Forum guys, I have spent a lot of hours looking at all the topics posted and enjoy reading all the responses. Can anyone recommend any other Genesys resources (besides the obvious) for me as I'm fairly new to the Genesys Platform.
Thanks
Mike

Title: Resources
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

Aha a request to plug Genesys elated forum sites! :)

New to me is the Genesys User Forum, at:

https://www.betterinteractions.com/default.aspx

Also, my Yahoo! Group:

http://groups.yahoo.com/group/GenesysCTI/

Failing those, right here is a very good resource! :)

Tony

Title: Resources
Post by: Admin on January 01, 1970, 12:00:00 AM

Hi, Tony,

I did not know that you were running a Yahoo group!
Sorry mate for not linking to yours: where do you want me to mention it?

Title: Resources
Post by: Admin on January 01, 1970, 12:00:00 AM

BetterInterractions is a ... Genesys un site with 30 posts or so?

We need to redesign the site to make it easier to search and find what we need here: there is too much information and very limited way of getting that information out in a way that would be useful.

I was thinking about switching over to phpBB or something of that sort; however, is there anything better than that?

Title: Resources
Post by: Tony Tillyer on January 01, 1970, 12:00:00 AM

I've found that a Yahoo! Group fits the bill, really;

Digest of Posts
Searchable
Upload area
Restricted membership, if you need it
Management area
Broadcast distribution of email

...I could go on...

Tony