Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Sandro on January 01, 1970, 12:00:00 AM

Title: GAD ON CCM
Post by: Sandro on January 01, 1970, 12:00:00 AM

Hi, I want to display the alias of routing points in the section transfer of the agent desktop, instead of the number. Is it possible?
Thanks,
Sandro