Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mark on October 17, 2006, 11:15:38 AM

Title: Genesys changing GVP for Voice Genie?
Post by: mark on October 17, 2006, 11:15:38 AM

Anyone heard any more on the above?
A while ago i heard about GVP being dropped in v7.5 however have not heard anything since.

Would be nice to know :D

Mark

Title: Re: Genesys changing GVP for Voice Genie?
Post by: René on October 17, 2006, 08:39:24 PM

Mark,

I saw a GVP presentation few months ago and there was information about the GVP roadmap. Regarding that you're right that GVP will be dropped in v7.5 but won't be replaced by VoiceGenie. Genesys works on a new product combining GVP and VGP features and that product will be successor of GVP 7.x and VGP 7.x.

René

Title: Re: Genesys changing GVP for Voice Genie?
Post by: mark on October 17, 2006, 10:49:58 PM

Thanks René.

Title: Re: Genesys changing GVP for Voice Genie?
Post by: tony on October 18, 2006, 06:14:50 AM

I've heard the same from a different source - VGP and GVP should make for a fully-rounded product suite for IVR+.  Let's keep our fingers crossed that they get it right! :)

Tony

Title: Re: Genesys changing GVP for Voice Genie?
Post by: cavagnaro on August 02, 2008, 12:46:59 AM

Hi guys,
Do you have any news on this? Genesys is offering a Voice Genie for one customer, however I'd like to be sure what will come on as there is now GVP 8...so I guess the roadmap was not as planned...
The problem is that this customer don't want nothing on Windows, so GVP 8 runs only on Windows, Voice Genie can run on Linux, right? What would be my correct info?

Thanks