Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Haldane on October 20, 2006, 02:35:23 PM

Title: Number of Licenses Used in TServer
Post by: Haldane on October 20, 2006, 02:35:23 PM

Does anyone know of a call to Tserver to show num actual used SDN licenses.

Title: Re: Number of Licenses Used in TServer
Post by: jlennan on December 28, 2006, 08:47:36 PM

[quote author=Haldane link=topic=1880.msg6196#msg6196 date=1161354923]
Does anyone know of a call to Tserver to show num actual used SDN licenses.
[/quote]

I don't know of a call, but if you open the t-server log and do a search for "licenses checked out"  it will say how many has checked out.

This number is equivalent to how many acd positions are programmed in the switch section of your CME, not by how many places are configured in CME. 

If you check once, and don't add any more sdn licensed objects that number won't change.

Title: Re: Number of Licenses Used in TServer
Post by: tony on January 05, 2007, 10:38:59 AM

...if it's about how many Users and Logged In, you might consider the functionality provided by the LOGIN Table, for the StatServer.

Tony