Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Rodney on January 01, 1970, 12:00:00 AM

Title: 200 Second Timeout on Rockwell RoutePoint
Post by: Rodney on January 01, 1970, 12:00:00 AM

Anyone had to deal with this? If so, did you find any way around it?

Thanks

Title: 200 Second Timeout on Rockwell RoutePoint
Post by: ed on January 01, 1970, 12:00:00 AM

A route point is a Genesys term isn't it? If a call is sent to an application with a host notify ( which sends the call to the network at least on the spectrum )then why would a 200 second timeout be of issue? Is there more info?

Title: 200 Second Timeout on Rockwell RoutePoint
Post by: Rodney on January 01, 1970, 12:00:00 AM

I.E. Using Request Host for routing instructions...Router does not find and available resource within 200 seconds.