Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Paul Cornwell on January 01, 1970, 12:00:00 AM

Title: Clarify and Genesys integration
Post by: Paul Cornwell on January 01, 1970, 12:00:00 AM

What approach has been taken in integration between Clarify and Genesys for integration using standard Genesys softphone and interfacing between the 2 client apps or embedding within Clarify as active object.

Title: Clarify and Genesys integration
Post by: Rick on January 01, 1970, 12:00:00 AM

We imbedded a custom softphone within Clarify. If you have more questions, please ask.